Global unified communications visibility for Cisco, Avaya and Microsoft environments

SteelCentral UCExpert software is an end-to-end service management tool for Cisco CallManager an IP Telephony and Telepresence solution. UC Xpert provides a complete solution to manage Cisco CallManager deployments and ongoing operations, with automated proactive testing, performance monitoring, configuration management, and remote troubleshooting.

  • Reduce outages, trouble ticket escalations and increase user satisfaction.
  • Automate manual testing and troubleshooting to reduce resource costs.
  • Detect UC issues and configuration changes before they impact users.
  • Support for Cisco and Avaya unified communication applications.